Falsely Charged By A Scamming Airbnb Host
My family stayed at a beautiful Airbnb in the central village of New York City, owned by a man named Nick. After our stay, he specifically asked us for a good review, which we found odd at the time....
View ArticleAirbnb Warning About Getting Refunds
Yet another cancellation story but also a warning to do things in the right order. I booked a three-bedroom apartment in Soho, New York City run by a lady called ‘Clodagh’. A month after the booking...
View ArticleAirbnb’s Little Loopholes that Screw Hosts
I have had two separate “awaiting payment” issues two days in a row. Airbnb doesn’t give you any indication that a guest’s payment may not be valid until you accept the reservation. This automatically...
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Bogus Airbnb Listing: Scammed in Brighton
Hi Natacha, I’m Dan from Airbnb’s Trust and Safety team. On our site we only have one confirmed reservation with a Host John. There are no other records of you enquiring or corresponding with others...
View ArticleAwful Experience San Francisco, Refuses to Refund
I had an awful experience using Airbnb in San Francisco. I paid $1545. The condition of the apartment was deplorable: food stains on the beds, cigarette butts on the floor, old and stale food open in...
View ArticleAnother Airbnb Scam: Stranded in NYC
I booked a verified listing that was an amazing apartment near Central Park in New York City. The host contacted me with information on how to receive the keys, and asked about my stay and how he could...
View ArticleAirbnb Theft from my Checking Account
On August 8, 2016 and the days following I received about two dozen emails from Airbnb, each with a subject line about a supposed booking of mine. I never made any booking. The last time I used Airbnb...
View ArticleAirbnb Friends Trash London Flat Again and Again
I list my place in London on Airbnb when I go out of town. Because I can’t see my guests in person, a concierge checks their IDs and releases the keys. Guests often take advantage of my absence by...
View ArticleAirbnb Screwed us out of our Security Deposit
We stayed in a villa in Bordeaux for seven nights in June. We had a good time and took good care of the property. However, after we returned to the United Kingdom, we were contacted by the host who...
View ArticleAirbnb Tries to Con me out of 1000 Dollars
Our host cancelled on us when we were literally on his doorstep. After that we spent a good deal of our vacation trying to unearth some contact information for Airbnb. They don’t seem to want to talk...
View ArticleHost Tried to Extort Thousands from Me
Here was my email reporting a case to the Airbnb Resolution Center: Hi, thank you for mediating this case for us. Unfortunately, our host never met us face-to-face to deliver the apartment key and give...
View ArticleAirbnb Villa Scam Cons Families on Holiday in Ibiza
We have recently been the victim of a scam on Airbnb that cost us nearly £4,000. My partner, my two children (5 and 1), and I wanted a last minute getaway due to a stressful few months, so we booked...
View ArticleDeceptive Listing Leads to False Damage Claims
Our party rented a house in Kill Devil Hills, North Carolina. The house was not as represented. The overall cleanliness of the house was gravely subpar. Upon entering the house, stains on the carpet...
View ArticleFamily Vacation to Paris Leads to Airbnb Scam
We are a family of five that took a long anticipated vacation to Europe in the summer of 2016. We stayed at Airbnbs in Barcelona, Germany and London, and planned to in Paris as well. That’s where...
View ArticleFake Airbnb Amsterdam Listing Interrupts UK Vacation
I do not know if this is a host or a guest problem because I was a potential guest who suddenly discovered I was a host with an amazing apartment in Amsterdam. I don’t even live in Holland. What’s...
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Scammed in Spain: Another Fake Airbnb Listing
We have never used Airbnb and will definitely not use it again after we booked a villa advertised on their site. We were looking for a villa to sleep eight of us in Alcudia Palma Mallorca, Spain when...
View ArticleAirbnb will Take your Money then Cancel your Account
We booked a three-bedroom unit in London for a week, with our host, “Caroline”. After a few days, Caroline informed us via the Airbnb email system that she was cancelling the reservation because the...
View ArticleAirbnb Consented and Approved of Fraud
I’d like to share with you how I was a victim of a fraud while using Airbnb’s platform and how surprisingly the company is doing nothing to prevent such fraud from continuing to happen. I used Airbnb...
View ArticleThreatened by Host, Airbnb “Trust and Safety” Can’t Help
Your, your family’s, and your friends’ safety is at risk with Airbnb. They do not care about you and will not help you when a real threat occurs with a host. Our host did not show up at the apartment...
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Selective Airbnb Scammers: No Damage to Boat
We recently had a lovely stay on a houseboat in Italy. Only a couple of nights, and beautiful accommodation. However, a day and a half after leaving the boat (in exactly the condition we found it) we...
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