Host misrepresented himself and Airbnb didn’t give me a full refund
I’m a long time user of Airbnb and have had no problems using them up until now. This last instance has totally soured me on the experience. The lack of help and support that I have received from their...
View ArticleAirbnb Believes You Can’t Discriminate Against Potential Scammers
I was new and excited about getting Airbnb reservations so when a new inquiry came up I thought nothing of it and accepted the reservation right away. Once that happened, Airbnb sent me more...
View ArticleSerious Lack of Security at Airbnb over Fake Listings
Sadly I viewed Airbnb listed in April 2018 and to my dismay and horror I found my holiday home listed not once by total strangers but twice. The first listing even had written reviews attached to it. I...
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How Airbnb Scammed me out of Nearly $2000
My fiance, our small dog, and I have been looking for short-term sublets after our lease ends this fall. We found an interesting listing on Airbnb and wanted to reach out to the host to schedule a time...
View ArticleSix-Hour Drive to Airbnb Revealed Nothing
My daughter, who is heavily pregnant, and myself, aged 68, booked a break away with Airbnb, as escapism for a couple of days, having had car crash, family sickness, and my mother’s terminal illness to...
View ArticleLittle Consideration by Airbnb for Homeowner’s Asset
I just had a guest who requested an early check-in on Friday and my house manager accommodated him by letting him drop off his bags at 10:00 AM. While there the guest noticed the house manager was...
View ArticleLast minute demand for more cash or we cancel your reservation
I reserved a two bedroom condo in the Grand Venetian in Puerto Vallarta. The “Superhosts” were based out of Oregon. I booked the condo in January 2018 for a stay in December, nearly one year in...
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Two Scams in One Summer: Airbnb’s Non-Existent Security
This summer I booked a vacation house in France on Booking.com and an apartment in Ibiza on Airbnb. For the first time in my extensive travel life, it turned out that I booked two scams for...
View Article$40 Airbnb Email Credit Offer Not Received
I received an Airbnb email saying that I would receive a $40 credit the next time I traveled and stayed at an Airbnb for a trip that was $75 or more. Our family had travelled to CA to do college tours...
View ArticleAirbnb Fraud Not Addressed by Company
We have recently been victim of an Airbnb fraud. While searching through the app for an accommodation for a weekend, we came across an Airbnb verified listing that led us to contact the host outside...
View ArticleHost Taking Deposits Outside of Airbnb
Be very careful if staying in an apartment in Copenhagen with some Airbnb hosts. One is asking people to pay her a significant deposit outside of the Airbnb website. I made the mistake of trusting her...
View ArticleOutrageous Bait & Switch: Airbnb No Help
Here is the letter I wrote to Airbnb feedback. I’m still in the process of working with a case manager, but I’m not very optimistic. I’ve been working with someone in Airbnb Support, who has been...
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Scammed by Fake Airbnb Agents in UK
I was looking to rent a flat on Airbnb. My girlfriend was dealing with the queries which she believed were from Airbnb agents, as the site they were using looked exactly like Airbnb’s. I believed they...
View ArticleCleaning Deposit Requested at Check-in
We booked an apartment near Benidorm as a base for climbing. The communication from the Ukrainian owner was minimal but we arrived successfully. On arrival, the cleaner tried to get 200 euros in cash...
View ArticleFraudulent Host Sues Guest for $1800
We thoroughly enjoyed our time at our Airbnb until we received communication from the host wrongfully accusing us of stealing her second-hand sheets. There were far better items to steal if we had been...
View ArticleOur property used as basis for multi-national scam
My husband and I have a lovely studio apartment in Montenegro, on our own property with our house next to it. It is our only letting property. Last night we were first puzzled and then amazed and then...
View ArticleHost Used Misleading Photos and Kept the Money
I met someone in January 2019 in Costa Esmeralda, Panama. He responded to a sign on my rental property. He said he was an Airbnb host and could easily rent the one that I had unoccupied. He wanted 5%...
View ArticleAirbnb Allows Scammers to Disrupt Bookings
I would first like to say I am a loyal Airbnb customer and generally book big ticket houses for reunions and celebrations. I have been unable to resolve a scamming problem with Airbnb’s customer...
View ArticleAirbnb Property Insurance is Scamming Hosts
The Airbnb host guarantee is a lie and scam. I can prove this and don’t trust anyone from Airbnb’s response team; they are trained to deny your damage claims. My house got damaged. I was paid only 30%...
View ArticleTwo Airbnb Scams in Dominican Republic
I traveled to Punta Cana in 2017 with a friend and we planned on spending the summer there. We found a two-bed, two-bath apartment a block off the beach. The pictures looked greats and the host was...
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