Kicked Out of Airbnb Over Security Deposit
Upon arrival, this host asked us to pay an extra $90 for a security deposit that she hadn’t posted on Airbnb. It was strange because she didn’t care when she got it; she just wanted it to keep it. We...
View ArticleOttawa Airbnb Nightmare: Kate the Con Artist
I’m currently fighting with Airbnb and this con-artist host to resolve this issue. I will post updates if possible. Here is the rundown of everything I sent to Airbnb, with a request for a full refund:...
View ArticleOh Brother! Extortion and Intimidation in Toronto
Traveling is stressful enough as it is, especially when you are coming from a week of business travel in Europe, to a quick vacation stop in Toronto, before returning home. However, when you throw...
View ArticleForeign Phone Number Only Contact for Airbnb Host?
Please don’t book any rooms or apartments listed by this host. I had made a reservation through Airbnb for a one-night stay on June 23rd, 2017 at a studio apartment listed in Boston. An amount of...
View ArticleWorst Customer Experience, Fake Airbnb Fees
I booked an Airbnb about a month in advance of my trip to San Sebastian, Spain. I had a few messages with the host and felt good about the booking (good location, all good reviews). My last comment to...
View ArticleUnauthorized Credit Charge Out of Nowhere from Airbnb
Never leave your credit card saved on the Airbnb app or website. My card was fraudulently charged for over $200 but promptly credited back, as shown on my statement. I did not even log in to the...
View ArticleAbandoned: Non-Existent Airbnb in New York City
Upon arriving in New York, we caught a cab and gave the driver the address of the Airbnb we booked. He pulled up to a parking lot and said, “this is it”. We got out and went up and down the street...
View ArticleKicked Out of Airbnb Over Security Deposit
Upon arrival, this host asked us to pay an extra $90 for a security deposit that she hadn’t posted on Airbnb. It was strange because she didn’t care when she got it; she just wanted it to keep it. We...
View ArticleOttawa Airbnb Nightmare: Kate the Con Artist
I’m currently fighting with Airbnb and this con-artist host to resolve this issue. I will post updates if possible. Here is the rundown of everything I sent to Airbnb, with a request for a full refund:...
View ArticleOh Brother! Extortion and Intimidation in Toronto
Traveling is stressful enough as it is, especially when you are coming from a week of business travel in Europe, to a quick vacation stop in Toronto, before returning home. However, when you throw...
View ArticleForeign Phone Number Only Contact for Airbnb Host?
Please don’t book any rooms or apartments listed by this host. I had made a reservation through Airbnb for a one-night stay on June 23rd, 2017 at a studio apartment listed in Boston. An amount of...
View ArticleWorst Customer Experience, Fake Airbnb Fees
I booked an Airbnb about a month in advance of my trip to San Sebastian, Spain. I had a few messages with the host and felt good about the booking (good location, all good reviews). My last comment to...
View ArticleUnauthorized Credit Charge Out of Nowhere from Airbnb
Never leave your credit card saved on the Airbnb app or website. My card was fraudulently charged for over $200 but promptly credited back, as shown on my statement. I did not even log in to the...
View ArticleAbandoned: Non-Existent Airbnb in New York City
Upon arriving in New York, we caught a cab and gave the driver the address of the Airbnb we booked. He pulled up to a parking lot and said, “this is it”. We got out and went up and down the street...
View ArticleScammed For Over £1500 On Fake Spain Listing
I decided to use Airbnb for the first time recently, in order to book a villa in Spain for my family. Having never used Airbnb before, I contacted the host, put in my bank details and ‘requested to...
View ArticleA Few Stained Carpets and a Hidden Guest with Your Stay?
It was a cold, miserable day in April 2017. My husband and I hadn’t been on a vacation where we stayed in one spot longer than two nights for years. We did do a stay at an Airbnb in the Okanagan, in...
View ArticleHost Extorted Money for Confirmed Reservation During Eclipse
Last week, we wrote a review for a host who made us to pay more money for our confirmed booking (a month after we had paid in full) because of the high demand for booking her location during the August...
View ArticlePaying for a Host’s Remodel, Damage Present Before
Last month we rented a large family home for our family of four adults and two infants. The host left us a code to the door, and we welcomed ourselves into their beautiful home. The basement had a...
View ArticleFraudulent Listing in Moscow Leaves Guest at Hotel
At the end of July 2017, I rented a room for two nights with Airbnb in Moscow, Russia. I sent text messages to the host of the apartment a couple of times asking him about his apartment number. Not...
View ArticleThree Types of Airbnb SCAMS
One of the most common and heartbreaking stories we hear at Airbnb Hell is about scammers. Newbies to the website think they’re paying a legitimate host for their dream vacation, when in fact they’re...
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